Cancellation and Refund Policy
The terms hereof shall constitute La Aromas (“Company”) cancellation and refund policy in relation to the Products sold on the Website (“Cancellation and Refund Policy”). Capitalised terms not defined herein shall have the meaning ascribed to them in the Terms of Use.
Cancellation and Refunds by the Company
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason, without any claims or liability to pay finance charges or interest on the amount. Some situations that may result in your order being cancelled include but are not limited to inaccuracies or errors in pricing, information, technical or technological problems or problems identified in relation to credit / debit fraud. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled by the Company after your credit / debit card has been charged, the said amount will be refunded to your account.
Cancellation by you
You agree and acknowledge that unless stated otherwise you are not entitled to cancel any orders made by you on this Website.
Return Policy
You agree and acknowledge that unless stated otherwise you are not entitled to return any orders made by you on this Website or ordered via any other ways.We strictly follow non return Policy & goods once sold will not be taken back.
We do send shipments via leading logistics service providers.Its a normal practice that we push them for on time deliveries.However,In case of any Delay by these shipping providers in delivering it to the clients,we would not be responsible & under no circumstances refund or returns would be issued.
In case of any transit damage the client needs to take proper photos & videos while opening the package & same has to be furnishsed to us so that we can take it appropriately to the shipping company. Upon proper evidences appropriate call would be taken by our company & we reserve full rights towards settlement quantum if decided.